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COMPLAINT PROCESS






Tenants' Project Apts at Iowa Complaint Process

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The Tenants' Project is very happy that Apts at Iowa have agreed to become partners with the Tenants' Project by participating in the Tenants' Project Complaint Process. The Apts at Iowa complaint process is set forth in an agreement between Apts at Iowa and the Tenant's Project. Here is a link to the Apts at Iowa Agreement.
The projected start date for the complaint process is July 1, 2016. The Tenants' Project will not be able to take any complaints before the start date because we are training additional staff and creating the administrative framework for the complaint process.